POLICY

Arrival Time:. Please arrive 10 minutes early to your appointment to fill out initial appointment health intake forms.

Late Arrival Policy: Out of respect for the therapist we don’t do extended appointments. However, if you arrive late, your treatment may be shortened to the remaining time, and we retain the right to charge a full treatment fee. Please call us if you are running late.

Cancellation Policy: 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hours advance notice you will be charged the full amount of your appointment.

No Show Policy: Everyone forgets sometimes, we get it. Though we will always send you a text message reminder. If you do forget to show, please don’t be shy, all we ask is next time you book with us that we can take a prepayment for future services.

Privacy Policy: You will be happy to know that we do not share our contacts or medical information with any third parties. Client information and conversations are kept between the massage therapist and client.

Informed Consent: Prior to each session, a treatment plan will be discussed with you. At your first visit you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures.

PAYMENTS

Accepted Methods of Payment:
Payment for all services is due at the time of your visit. We accept online prepayment, HiCAPS rebates are available in clinic, all major credit/debit cards and cash.